Shipping Policy
WHO DO YOU USE FOR SHIPPING?
At Rod-Runner Australia we ship all of our orders using Australia Post Express Postage.
WHERE DO YOU SHIP TO?
We ship to every part or Australia, no matter how far or remote.
WHEN WILL MY ORDER BE SHIPPED?
We work hard on getting your order out as fast as possible. In most cases we get orders out the same day we receive them but worst case scenario, your order will go out the next business day of us receiving it.
HOW LONG DOES SHIPPING TAKE?
As we use express post for all order most deliveries arrive within 3-4 Australia Post Business working days of being dispatched. If you live in rural or remote parts of the country, delivery times may vary by 5-7 Business working days.
Please Note: There may be Public Holidays and COVID-19 Related Delays in Parcels being Shipped and Delivered
CAN I TRACK MY ORDER?
Absolutely, all orders come with tracking information. Once your order has left our warehouse you can write to us or Phone if you require tracking information. Please allow 3-4 Days of Processing and Delivery before contacting us.
Have questions related to shipping? Give us a call on: 0488 820 860 or email us at:
excellencegroup@outlook.com.au